Serial number | Razer Insider
Skip to main content
Question

Serial number

  • February 6, 2025
  • 2 replies
  • 124 views
masoud1984

Hi, I purchased an order of Razer Gold gift card. But I only got the Pin, I don't have Serial number. How do I get serial number?

This topic has been closed for replies.

2 Replies

Natasha-MLB
  • Natasha-MLB
  • Insider Mini
  • February 6, 2025

For Razer Gold-related concerns, it's best that you submit a support ticket

    Razer.Aero
    Forum|alt.badge.img
    • Razer.AeroRazer Support
    • Razer Support
    • February 7, 2025

    Hi, I purchased an order of Razer Gold gift card. But I only got the Pin, I don't have Serial number. How do I get serial number?

    Hello masoud1984,

    Unfortunately, I have limited access to this part of our system. However, I suggest that you submit a Ticket or chat with customer service via Live Chat by clicking the green chat button at the bottom right to get this sorted out in real-time. Please make sure to include all relevant information and photos of the card with an over-scratch code. Kindly ensure to follow the specifications as below:

    1. Everything has to be a separate image.
    2. Do not stack the gift card and receipt.
    3. Do not blur or mark on the gift card and receipt.
    4. Kindly change the file size to a smaller size.
    5. Kindly ensure that the images are clear and show all four corners.

     

    Thread locked to curb conversation to PM.

     

    CookiesAccessibility statement