Serial Number is not recognized | Razer Insider

Serial Number is not recognized

  • 31 August 2022
  • 1 reply
  • 206 views

i have bought a Basilisk mouse from the official lazada store of Razer here in the Philippines, tried to register it, and it seems it does not recognize it. Trying to check my warranty

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1 Reply

Userlevel 7
SizzlingRedcoolJASPER492
i have bought a Basilisk mouse from the official lazada store of Razer here in the Philippines, tried to register it, and it seems it does not recognize it. Trying to check my warranty


That's odd. Please send me your device's serial number so I can verify its info via PM. I'll be locking this thread to curb our conversation privately.