Several Issues with Products | Razer Insider
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Several Issues with Products

  • 10 April 2020
  • 3 replies
  • 4 views
I have bought many Razer products over a span of years. I don't continually buy the products because I love Razer so much but rather because the products themselves simply don't hold up. The cost of replacing one Razor product was far cheaper than starting a new line of products. The use on my Razer products is what someone would expect, it sets on a clean desk and gets clicked from day to day. Nothing out of the ordinary.



Here is what i am using currently:

Razer Mamba Hyperflux Wireless Gaming mouse and Mouse Pad. $250.00 dollars Got it for Christmas from my wife four months ago Mouse decided not to charge anymore. Junk. Useless to me. Had her go buy me a cheap Corsair so i could keep playing.



Razer Huntsmen elite $199.00 Dollars also four months ago.Some of the lights quit working. For some reason when I hit the ZX key it also types X. Started that a month after I got it. No, I don't eat or drink at my desk.



Razer Kraken Tournament Edition 100.00 bucks. The ear cover is literally falling apart. 6 months old. I had to buy this one because you did not include control of it in the new software, Also had the same issue.



Every single one of my Razer purchases has ended up like this ion one form or another. Let's not even get into t
Even your forums don't work LOL I bought a full line of Steelseries this morning form Amazon. Good luck with this kids.
Hello!



I have re-titled your thread "Absolute Garbage", and have moved it to our support board in order to get a response from an official support agent. All of the products you mentioned in the thread are / were in their warranty period and should be able to be replaced.



Thanks for understanding.



I was not requesting support. I was making a statement. Move it back to General please.
Update: Steelseries hardware is running great. not a single issue with software. Had a small issue with the pad, emailed Steelseries support had an answer within 10 minutes via email, had it sorted in 15 minutes. Had the almost a month and unlike Razer IT STILL WORKS!



To support: My thread is still stuck in support, where I think Razer sends it's threads to die LOL. Feel free to move this comment thread back to where it belongs!
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