I have a 2019 early version of the stealth 13. After using the recovery partition and reinstalling the windows I am no longer able to get the keyboard and logo to light up. I am running synapse 3. I've tried calling razer support and it auto disconnects due to a high call volume.
I've also chatted with support and have done everything they've asked but no luck.
-remove synapse
-remove drivers
-reinstall the above
I've also tried to reinstall windows 10 using my own professional copy and have no luck.
In synapse3 i can see my laptop. Im able to adjust the settings for y razer mouse but for whatever reason i can't get the logo and keyboard to light up.
Any ideas?
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wlin2490
correction: it is a 2019 13 inch blade stealth
Try ask support for recovery usb stick if they have some.
correction: it is a 2019 13 inch blade stealth
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