Still haven't recieved a response on my claim after a week even though Razer claims "3 working days" | Razer Insider
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Still haven't recieved a response on my claim after a week even though Razer claims "3 working days"


Title pretty much,
Has anyone else experienced this? How much longer should I wait or should I lodge something in their customer talking thing?
Thanks all!
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3 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • December 26, 2019
Hard to say what's holding up the claim, but if you PM me your ticket number, I can try to get it sorted out. What device is this about anyway?

  • Author
  • 1 reply
  • December 26, 2019
It was about my Razer Mamba Elite, the side grips glue is coming off and so the side grip is sliding out and I was wondering what I should do about it, I'll PM you the ticket number

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • December 26, 2019
I'll check that out in a bit. Locking this thread until further notice.

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