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Question

Stuck on 2FA captcha

  • February 26, 2024
  • 1 reply
  • 35 views

cytsai1008

Today, when I wanna change some of my details of my Razer ID, it prompted me to do Captcha and to receive SMS code

but when I completed the captcha, it just shows input otp field for 1 second and then still need me to do the captcha and even I get the code I can’t input because I stuck on captcha forever 

And last night I can’t even receive the code

how could your front end be such buggy

And don’t tell me to update my browser, they’re already the newest stable version

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1 Reply

Razer.Zionzedd

Hi @cytsai1008,

 

Thanks for alerting us about this. Did you already try clearing the cache of your browser or switching to incognito/private for further isolation? If that didn’t help, please let me know through PM so I can help you raise your concern with the relevant team for an advanced resolution.

 

*Thread locked to curb conversation to PM.


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