Stuck on logging screen

I have hit the same problem. Stuck on the “logging you in” screen. Did a full uninstall and reinstall, but still have the problem. I am seeing reports of this on the web, so it looks like this is an issue with Razer and not our local computers!

Aizbern wrote:

Hello, Im stuck on the “logging you in” screen. tried resintalling but didnt help.. Anyone know whats going on? thanks

 

 

Hello Aizbern,

What troubleshooting have you tried so far, and when did the issue start? Here are some steps that you can try to isolate the problem:

1. Restart your device. After restarting, attempt to log in again.
2. Try clearing the cache and data for the app.

If it doesn't work, PM me your device serial number and tell me more details about the issue so I can better understand your concern. All the best!

*Thread locked to curb the conversation to PMs.