Stuck on Login Screen

Question

I cannot enable 7.1 Sound. The screen is stuck on ‘Logging You In’.I am running windows 10 pro - 64 bit. I have no trouble logging in to my account and I have an activation code but I never get to the point where it asks for the code.

Razer.Aero · Answer

Hello RawBleedingKnees,I’m here to help. To isolate the issue, please restart your device. After restarting, attempt to log in again. You can also try closing the app first in the task manager, then running it again as an administrator.If it doesn'twork,PMme your device serial number so I can provide other workarounds to fix it. All the best!*Thread locked to curb the conversation to PMs.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded