[SUPPORT VIDEO] How to Find the Serial, Product, or Part Number on a Razer Device | Razer Insider

[SUPPORT VIDEO] How to Find the Serial, Product, or Part Number on a Razer Device

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P
razer central screen black issue have how to fixed it ?
S
o_O
thaaaaaaaaaaaaaanx
FiszPL
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collinsan
Viewed the video, not useful for me.
I bought a Razer Chroma via shopee, just couldn't register the product, even after seeing the video!
On the box and under the mouse the product code are actually different! I tried both product code but both doesn't work.
AND Synapse (both v2 and v3) could not recognize the mouse either! Tried all the troubleshooting video, guide and can't find any help. Searched for the driver and couldn't find it either.
What a pain!!!

Which peripheral did you bought exactly?
There are many fake Razer peripherals on aliexpress or shopee.
C
Viewed the video, not useful for me.
I bought a Razer Chroma via shopee, just couldn't register the product, even after seeing the video!
On the box and under the mouse the product code are actually different! I tried both product code but both doesn't work.
AND Synapse (both v2 and v3) could not recognize the mouse either! Tried all the troubleshooting video, guide and can't find any help. Searched for the driver and couldn't find it either.
What a pain!!!
A
Dekades



The serial, product, or part number of your Razer device is generally found on the original box and packaging.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to find the serial number, product number, or part number on a Razer device

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.

hey
T
Dekades



The serial, product, or part number of your Razer device is generally found on the original box and packaging.

Please note that any damages caused by upgrading or modifying your Razer product are not covered by Razer's Warranty Policy. For more information, see Razer's Warranty Policy.

Visit the Support page: How to find the serial number, product number, or part number on a Razer device

- - -

Insiders, what do you think the next Support video should be? Comment with a topic. Great suggestions will be rewarded with the repeatable "Nice" achievement.

Also, for every 20 comments on this thread and the YouTube video, I'll be giving away a random "Great" Achievement. Insiders, be sure to leave your Insider ID in the YouTube comment to be eligible.

Lastly, for those of you who subscribe to the Support channel, we'll be doing massive Silver giveaways for each milestone, so be sure to tell your friends, smash that like button and subscribe to the channel.



I have a mamba snake ks620 keyboard and can't find anything for s/n number. I have looked on the back of my keyboard and it is only 10 digits long. I don't know where to look since I have had this for over a year. I need help.
FiszPL
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Userlevel 7
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xinofumon
same issue, no activation code in box and error when i try in web... thats the error that show me every time and the link that put me back on main screen

What headset do you have exactly?
X
same issue, no activation code in box and error when i try in web... thats the error that show me every time and the link that put me back on main screen
1 Attachment
Maximusisback
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Userlevel 7
quickvalleyMiddleBlue258
My razer 7.1 surround sound was uninstalled accidentally. Reinstalled it but I dont have the activation key. I can't find the part number on my headphones. Can someone help? https://prnt.sc/YU6FO5YCMyp7
Thats a pic of my headphone.

Hi, it's best if you get in contact with Customer Support.
M
nopt bad so good
ca
A
Userlevel 5
Very helpful video! Thank you and keep it up RAZER
FiszPL
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Userlevel 7
Badge +1
quickvalleyMiddleBlue258
My razer 7.1 surround sound was uninstalled accidentally. Reinstalled it but I dont have the activation key. I can't find the part number on my headphones. Can someone help? https://prnt.sc/YU6FO5YCMyp7
Thats a pic of my headphone.

If it was previously (before 7.1 surround app uninstalling) activated, then it's assigned to your Razer ID account. After installing 7.1 surround app you'll just need to login to your Razer ID account.
S
Very helpful video! Thank you and keep it up RAZER!
TH NO.1
Surf
Rank
Userlevel 7
Everyone should be aware of this.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
FiszPL
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Userlevel 7
Badge +1
geocoastMulberry130
how to use marco on my razer mosue

Just press the assigned button ;)
You've properly bound macro. If you want to edit it - just go to Macro tab on the top of synapse, then choose your Macro1 (from left side)... or create another one.

@juliojohan22 - you must register your Barracuda X on your Razer ID account, then you'll receive 7.1 surround activation code on your e-mail.
G
how to use marco on my razer mosue
1 Attachment
J
Hello, I just bought the barracuda X headphone and I want to activate the 7.1 surround sound. I've registered my headphone and I dont know ehere to find the activation number for the surround sound. Where is it ?

Thanks 🙂
SylvanasMage
Userlevel 7
That's good info folks, especially if you want to register the Razer product for warranty and its also needed when reaching Razer support.
L
Hello,
I have a problem with my razor kraken 7.1 headset. When i want to activate it it say "license code has already been used" . I Have original pack, with serial, activation code paper,.. Can you help me..
I.Nix
thank you
Sacius
Userlevel 7
Well this was.. pretty unnecessary :))
#yolo
pancholr
Userlevel 7
Nice Guide!!!
http://steamsignature.com/card/0/76561198007689323.png
Zekkee
Userlevel 7
Hehe.. Support for the win!!
Q
My razer 7.1 surround sound was uninstalled accidentally. Reinstalled it but I dont have the activation key. I can't find the part number on my headphones. Can someone help? https://prnt.sc/YU6FO5YCMyp7
Thats a pic of my headphone.
D
Very helpful video! Thank you and keep it up RAZER!

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