Swollen battery | Razer blade 15 8th gen | Razer Insider

Swollen battery | Razer blade 15 8th gen

  • 28 November 2020
  • 1 reply
  • 3 views

I do not know how I didn’t notice this but both sides of my laptop and the entire keyboard are swollen because of a fault inside.
The right side has swollen so large it’s pushed the top from the bottom, the screws are still in but it’s bowing
I’m already on trying to contact razer support.
It’s most likely out of warranty which sucks right before Christmas at the busiest time for me.
Bummer.

- I have it on charge 24/7 and I realise that mistake. It runs super low on battery if it isn’t on charge
- I bought it so it would run VR which it had perfectly in the past
- I had no prior issue with it
- I have a laptop stand so it keeps it raised off my desk for cooling plus fan on to keep the temperature of my room cool.
- I game for long periods of time, 7-10 hours a day
— I had never seen or heard of this issue prior to owning this
-

Edit:
I’ve had it for two years so looking around how people have mentioned that the batteries typically last a year - - I’ve gotten lucky but also unlucky considering it’s about to be Christmas soon and I’ll be laptopless. Sad.

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1 Reply

Userlevel 7
While it isn't the best time to part with the laptop, Issues like these can easily affect the motherboard and the other parts near the battery. This is why I highly recommend that you send it in for repair before things get even more complicated. Please send me the serial number of the laptop and a copy of the proof of purchase so I can check your warranty status. I'll take it from there.

*Locking the thread to curb the conversation to PMs.