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synaps razor mouse

  • July 11, 2020
  • 6 replies
  • 19 views
A
so on razer installer i click install its 191mb and as soon as its finished installing it says get started i click get started and it closes and doesnt open up? i wanna get my mouse to have a autoclicker but i the get started part isnt working correctly
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      6 Replies

      5
      • 554026
      • July 12, 2020
      same here actually for me
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • July 12, 2020
      Is the app not launching, or were you unable to install it at all? I'd appreciate it if you both put up screenshots, so I can get a better picture of what's happening.
      5
      • 554026
      • July 13, 2020
      so this forum won't allow me to upload pictures from my pc but the point is the app is not launching
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • July 13, 2020
      554026
      so this forum won't allow me to upload pictures from my pc but the point is the app is not launching
      You should be able to copy-paste images on the reply box, but if that doesn't work, you can upload the files on GDrive or Dropbox. Anyways, please make sure that you have these installed, and that Synapse is whitelisted on your firewall and AntiMalware: - Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 - Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 - Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 - Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 - Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020
      5
      • 554026
      • July 13, 2020
      ok so the sound thing for synapse 2 permanently works but synapse 3 and cortex wont launch Edit: and I did everything you said
      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • July 14, 2020
      554026
      ok so the sound thing for synapse 2 permanently works but synapse 3 and cortex wont launch Edit: and I did everything you said
      PM me your System and Application logs from Windows Event Viewer. You can upload the log files on GDrive or Dropbox and send me a shareable link. Let's have our Software Team further investigate.
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