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synaps razor mouse


so on razer installer i click install its 191mb and as soon as its finished installing it says get started i click get started and it closes and doesnt open up? i wanna get my mouse to have a autoclicker but i the get started part isnt working correctly
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6 Replies

  • 8 replies
  • July 12, 2020
same here actually for me

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • July 12, 2020
Is the app not launching, or were you unable to install it at all? I'd appreciate it if you both put up screenshots, so I can get a better picture of what's happening.

  • 8 replies
  • July 13, 2020
so this forum won't allow me to upload pictures from my pc but the point is the app is not launching

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • July 13, 2020
554026
so this forum won't allow me to upload pictures from my pc but the point is the app is not launching
You should be able to copy-paste images on the reply box, but if that doesn't work, you can upload the files on GDrive or Dropbox. Anyways, please make sure that you have these installed, and that Synapse is whitelisted on your firewall and AntiMalware: - Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 - Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 - Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 - Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 - Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020

  • 8 replies
  • July 13, 2020
ok so the sound thing for synapse 2 permanently works but synapse 3 and cortex wont launch Edit: and I did everything you said

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • July 14, 2020
554026
ok so the sound thing for synapse 2 permanently works but synapse 3 and cortex wont launch Edit: and I did everything you said
PM me your System and Application logs from Windows Event Viewer. You can upload the log files on GDrive or Dropbox and send me a shareable link. Let's have our Software Team further investigate.

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