Synapse 2.0 unable to detect my mouse and other weird bug | Razer Insider
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Synapse 2.0 unable to detect my mouse and other weird bug

  • 17 February 2020
  • 3 replies
  • 11 views
Hello, yesterday I had the bad idea to update my pc drivers with "Driver Booster 7.0", after that Synapse 2.0 was not able to detect my Death Adder Elite anymore, I plugged in another one old Death Adder and Synapse was able to detect it with no problem. From "Device Menager" (I am on Windows 7) seems like i cant install the "Controller USB" and "PCI Device".

After that i tried with Synapse 3.0 (beta) and it was able to detect my Death Adder Elite, but i got some bug that wont let me play.



Synapse 3.0 bug:



- Scroll Wheel wont randomly work for some games, the same key bindings works for windows (like scroll up and down) but i cant use the wheel in game (like Apex Legends doesnt work, Overwatch does).

- All the "Macro" section lags a lot and I can even make macros.



Thanks for the help and sorry for the bad grammar, english is not my mother toungue.
technoSageONYX990
Hello, yesterday I had the bad idea to update my pc drivers with "Driver Booster 7.0", after that Synapse 2.0 was not able to detect my Death Adder Elite anymore, I plugged in another one old Death Adder and Synapse was able to detect it with no problem. From "Device Menager" (I am on Windows 7) seems like i cant install the "Controller USB" and "PCI Device".

After that i tried with Synapse 3.0 (beta) and it was able to detect my Death Adder Elite, but i got some bug that wont let me play.



Synapse 3.0 bug:



- Scroll Wheel wont randomly work for some games, the same key bindings works for windows (like scroll up and down) but i cant use the wheel in game (like Apex Legends doesnt work, Overwatch does).

- All the "Macro" section lags a lot and I can even make macros.



Thanks for the help and sorry for the bad grammar, English is not my mother toungue.






Hey there! Thanks for posting your Razer Deathadder and Razer Synapse concern here. Your English is fine and I was able to understand the concern clearly. By the way, have you tried uninstalling the Driver Booster software and Razer Synapse 3.0 and use Razer Synapse 2.0? Please create a dummy Razer Synapse account and log in then check if your mouse shows in your Razer Synapse 2.0.
I have synapse 2.0 and it won't recognize my deathadder elite either...
TheCannonfodder
I have synapse 2.0 and it won't recognize my deathadder elite either...




Hi there! Thanks for sharing your Razer Deathadder Elite's concern here. Did you installed the Razer Synapse 2 and 3 on your computer? If yes, please check if the mouse is detected in Razer Synapse 3.0. Feel free to send me a PM should you need additional assistance.
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