Synapse 2 bug | Razer Insider
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Razer Synapse is stuck in this screen here and I can't do anything



https://ibb.co/7SjTDzD



I tried:

- COMPLETELY uninstalling (deleting ALL files)

- Reinstalling several times

- Installing the Razer Synapse 3 (which is in beta)

- Registering my headphones with the unique code

- Executing Razer Synapse with admin rights



Someone can help me?
Just curious - what operating system are you using?
PT.Singer
Just curious - what operating system are you using?


Windows 10 64 bit
I'm going to move this over to Support for you.
estou com o mesmo problema
PT.Singer
Vou passar isso para o Suporte para você.


pode passar pra mim tbm?
This means that Synapse has not detected a supported Razer device. Can you put up a screenshot of how the Razer peripheral you are trying to customize appear in the device manager?
Razer.Caziel
This means that Synapse has not detected a supported Razer device. Can you put up a screenshot of how the Razer peripheral you are trying to customize appear in the device manager?




https://ibb.co/5THtJbk
@macs90 Uninstall the mouse drivers including the mouse compatible HID and reboot. That should refresh the drivers and get Synapse 2.0 to detect your mouse. PM me if the problem persists.
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