Everything was working fine before new synapse update. I reinstalled synapse few times on my windows 10 build 1903 (18362.207). I also reinstalled my windows 10 and installed synapse again but problem is still there. I just want to say this happens random not every time i boot my pc. I dont know why you even update synapse 3.0 when everything was fine 4 days ago.
EVENT ID: 1026
Application: Razer Synapse Service.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.NullReferenceException
at System.Collections.Generic.Dictionary`2[[System.Int64, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089],[System.__Canon, mscorlib, Version=4.0.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089]].Insert(Int64, System.__Canon, Boolean)
at Common.DeviceDetection.DeviceDetection.DeviceAddedNativeThread(UInt32, UInt32, Int64)
at Common.DeviceDetection.DeviceDetection+<>c__DisplayClass44_0.<DeviceAddedNative>b__0()
at System.Threading.Tasks.Task.InnerInvoke()
at System.Threading.Tasks.Task.Execute()
at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(System.Threading.Tasks.Task)
at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(System.Threading.Tasks.Task)
at Common.DeviceDetection.DeviceDetection+<DeviceAddedNative>d__44.MoveNext()
at System.Runtime.CompilerServices.AsyncMethodBuilderCore+<>c.<ThrowAsync>b__6_1(System.Object)
at System.Threading.QueueUserWorkItemCallback.WaitCallback_Context(System.Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, System.Object, Boolean)
at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()
at System.Threading.ThreadPoolWorkQueue.Dispatch()
at System.Threading._ThreadPoolWaitCallback.PerformWaitCallback()
EVENT ID: 1000
Faulting application name: Razer Synapse Service.exe, version: 1.0.0.0, time stamp: 0x5d102151
Faulting module name: KERNELBASE.dll, version: 10.0.18362.145, time stamp: 0xf5733ace
Exception code: 0xe0434352
Fault offset: 0x001133d2
Faulting process id: 0x1d44
Faulting application start time: 0x01d53028464d05a0
Faulting application path: C:\\Program Files (x86)\\Razer\\Synapse3\\Service\\Razer Synapse Service.exe
Faulting module path: C:\\Windows\\System32\\KERNELBASE.dll
Report Id: 1effdcc2-2ba8-4d47-96cb-6789d16bba23
Faulting package full name:
Faulting package-relative application ID:
EVENT ID: 7034
The Razer Synapse Service service terminated unexpectedly. It has done this 1 time(s).
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Hello there. Please send me a PM so we can take a closer look at this.
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