Synapse 3 crashes after login | Razer Insider
Skip to main content

Synapse 3 crashes after login

  • July 23, 2019
  • 5 replies
  • 5 views

So recently I started having a püroblem with Synapse 3 just rtuning off after loggin in, but Razer Central stays open, so bnasically my current keyboard settings aren't applied all the time due to Synapse 3 not being open. My current keyboard is the Razer Blackwiddow Elite and I already tried reinstalling and restarting Raz er Synapse.
This topic has been closed for replies.

5 Replies

Razer.Caziel
  • I am the Lightbringer
  • July 24, 2019
Do you have an antimalware or firewall running in the background? Try disabling them for a bit and run Synapse with admin privileges.

Yes, I have The Trend Micro Worry-Free Business Antivirus running in the background but I sadly can't disable it or close it, so I guess I can't use Synapse 3 for now

Razer.Caziel
  • I am the Lightbringer
  • July 25, 2019
DuskLycanroc
Yes, I have The Trend Micro Worry-Free Business Antivirus running in the background but I sadly can't disable it or close it, so I guess I can't use Synapse 3 for now
In that case, try adding Synapse 3 in the whitelist of your AV. Should the problem persist, please send me a PM so we can further isolate the issue.

ok, so it seems like the probalem just went further to the normal synapse too now so I can't enable Razer Surround for my headset now, it just started out of nowhere when I tried to close down my AV (Just to clarify, I normally use Razer Surround Pro wwith my Razer Kraken Pro V2, but can't set any sound source in the progam now, as they're all supposedly incompatible)

Razer.Caziel
  • I am the Lightbringer
  • July 26, 2019
Try repairing the app via Programs and Features>Uninstall/Change>Repair. I'd still need you to send me a PM with a short clip of what you're experiencing so I can get a better understanding of your current situation.