I've tried:
- Reinstalling headset's drivers
- Using a different usb port
- Reinstalling the Synapse 3 app
- Rebooting my system
The support team also seems to be taking their time over email support as I have not had a response within well over a week.
![](https://uploads-us-west-2.insided.com/razer-us/attachment/534175_88d09b87bc06e8ff625157b519aa9169.jpg)