Synapse 3 installation wont even load | Razer Insider
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Synapse 3 installation wont even load

  • May 4, 2020
  • 5 replies
  • 66 views

Hello, I downloaded synapse 3 in order to install it on my computer to control my new Cynosa Chroma. When opening the software in order to install, no pop up window is loading up at all. It creates an .err file which if you open with the text program it says "Failed to write installer file (Permission denied)". Tried running this as admin but no luck, googled the problem for 2 days now but couldnt find anything regarding this issue. I have restarted my machine many times to try and resolve this but nothing has helped so far. My machine is running windows 10. Please help Edit 1: Any help please? fed up with this keyboard now:frown_: Edit 2: Help please
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5 Replies

Razer.Caziel
  • I am the Lightbringer
  • May 14, 2020
Do you have an antimalware or firewall running in the background? If so, I highly recommend that you temporarily disable them while downloading and installing the app. Send me a PM if that doesn't help so I can point you in the right direction.

  • Author
  • June 8, 2020
Nothing like that is running.

Razer.Caziel
  • I am the Lightbringer
  • June 9, 2020
If that is the case, then the installed highly likely got corrupted during the download phase. Please PM me so I can help you get this sorted out. By the way, was the installer downloaded from here?

  • Author
  • June 9, 2020
Razer.Caziel
If that is the case, then the installed highly likely got corrupted during the download phase. Please PM me so I can help you get this sorted out. By the way, was the installer downloaded from here?
But I have tried downloading it and re-installing it multiple times..

Razer.Caziel
  • I am the Lightbringer
  • June 10, 2020
I was just making sure that the installer you are using came from our official servers. *Locking this thread to curb the conversation to PMs.