Pretty standard Windows 10 Pro install. Has WSL2, a bunch of games and some Adobe stuff. All legal, nothing nefarious. Hardware: Naga Trinity, Ornata v2.
I sleep this PC every night. Randomly the Synapse software stops working when I wake it up, the devices go back to the default colour cycling (which is slightly out of sync btw), and I have to "End Task" Synapse.
I'd upload my msinfo, but if you're gonna provide an "Upload a file" button, and check the file size, perhaps you should allow zip files?
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Hey there! Thanks for initiating this thread. Please save the files via Google Drive or to any online drive, then paste them in your PM. By the way, were you able to perform the steps from this link?
I have similar problems. Razer Synapse 3.6 goes crazy after windows sleep.
Not only my mouse Deathadder V2, but the mousepad or any other mouse i try to attach in my notebook, for no apparent reason, goes crazy. I can move the pointer and it works only in the taskbar. In other objects, when i click with left button, the window changes to "unselected mode" and I can't click anymore in any object of this window.
Earlier, I used to restart Windows 10 to fix the issue, but now, I close Razer Synapse and open it again to get back to normality.
And like Cx138, I have only genuine software installed on my PC, with Windows 10 Pro as operational system.
I really appreciate if someone would help me with this annoying problem.
Not only my mouse Deathadder V2, but the mousepad or any other mouse i try to attach in my notebook, for no apparent reason, goes crazy. I can move the pointer and it works only in the taskbar. In other objects, when i click with left button, the window changes to "unselected mode" and I can't click anymore in any object of this window.
Earlier, I used to restart Windows 10 to fix the issue, but now, I close Razer Synapse and open it again to get back to normality.
And like Cx138, I have only genuine software installed on my PC, with Windows 10 Pro as operational system.
I really appreciate if someone would help me with this annoying problem.
gilenomasc
I have similar problems. Razer Synapse 3.6 goes crazy after windows sleep.
Not only my mouse Deathadder V2, but the mousepad or any other mouse i try to attach in my notebook, for no apparent reason, goes crazy. I can move the pointer and it works only in the taskbar. In other objects, when i click with left button, the window changes to "unselected mode" and I can't click anymore in any object of this window.
Earlier, I used to restart Windows 10 to fix the issue, but now, I close Razer Synapse and open it again to get back to normality.
And like Cx138, I have only genuine software installed on my PC, with Windows 10 Pro as operational system.
I really appreciate if someone would help me with this annoying problem.
Thanks for letting me know. Have your tried repairing the Razer Synapse 3.0? Please send me a PM together with your Razer Synapse logs by following the steps on this link. Save the files via Google Drive or to any online drive account, then paste the link in your message. Let's continue our conversation there.
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