Synapse doesn’t detect my headset | Razer Insider

Synapse doesn’t detect my headset

  • 24 February 2021
  • 2 replies

I’ve got a razer nari ultimate for Xbox one and I would like to turn off the hypersens but the synapse doesn’t detect my headset and I’ve redownloaded it, repaired it and it still doesn’t detect my headset so do I need the adapteur for it the get detected ?

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2 Replies

same shit with Razer Kraken 7.1 v2 Mercury Edition
Userlevel 7
@radioDiamondguide674 @lord-famas Please send me the serial number of the headset and a screenshot of how they appear on the Device Manager. For now, I highly recommend that you perform a clean installation of the app and drivers following this guide.

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