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Synapse don't work

N
Hi guys!,

Since I updated windows 10 to version 1903, my Synapse 2.0 don't recognized my devices.

I have a Razer BlackWidow Ultimate 2016 and a Razer DeathAdder Chroma

When I open the application I only see this screen:
https://i.imgur.com/5Mjcqac.png

I have tried all. I haver unistalled the app, deleted all folders, installed synapse 3.0, but the probles continues.

What can I do? Are there any solution?

Thank for the help.
Regards.
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17 Replies

N
  • noblejis
  • Author
  • 2 replies
  • October 24, 2019
Hi! Is anyone there?
O
  • Osz92
  • 1 reply
  • October 25, 2019
I have the same problem. please help
S
Bump! Same problemmm
C
same problem!
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • November 1, 2019
Hi there guys! Please send me a PM. I'll assist you from there.
N
  • noblejis
  • Author
  • 2 replies
  • November 3, 2019
Hi!,

Magically, a Synapse 2 update appeared and the problem was fixed.
Reviewing the application I do not see that the version has changed.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • November 4, 2019
Thanks for the update. Let me know if you need more help.
S
Same Problem here.
Razer DeathAdder Chroma is not there do configurate, after re-installing Synapse 2.0 nothing changes.
I cant configure my Mouse for Playing CSGO which is a desaster.
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • November 11, 2019
Hi there! Please PM me the serial number as well as a screenshot of Synapse. I'll assist you from there.
J
Quote:"Razer.RedPanda, publicación: 507425, miembro: 702453"] ¡Hola! Por favor envíeme el número de serie y una captura de pantalla de Synapse. Te ayudaré desde allí. [/ CITA]
hola, tengo el mismo problema con mi razer deathadder elite, instalo la versión 3 de synapse y no reconoce mi mouse y ahora ni siquiera me permite desinstalar el programa. Ayudame por favor
B
hi there i have ((failed to start)) in synapse 3 beta my device is BLACKWIDOW CHROMA V2
please help
C
I've got the same problem tho my keyboard is working perfectly fine with my synapse
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • November 12, 2019
jhoneber31
Razer.RedPanda
¡Hola! Por favor envíeme el número de serie y una captura de pantalla de Synapse. Te ayudaré desde allí. [/ CITA]
Hello, I have the same problem with my elite deathadder razer, I install version 3 of synapse and does not recognize my mouse and now does not even allow me to uninstall the program. Please help me

buzzzoneDarkMossGreen287
hi there i have ((failed to start)) in synapse 3 beta my device is BLACKWIDOW CHROMA V2
please help

chovecheto
I've got the same problem tho my keyboard is working perfectly fine with my synapse


Hello. Please PM me a screenshot of the issue. I'll assist you from there.
C
Razer.RedPanda
Hello. Please PM me a screenshot of the issue. I'll assist you from there.

I did like 2-3h ago
B
Razer.RedPanda
Hello. Please PM me a screenshot of the issue. I'll assist you from there.
1 Attachments
J
1 person likes this
  • J
    jhoneber31
J
buzzzoneDarkMossGreen287

Tengo el mismo problema
R
  • Razer.RedPanda
  • Guardian of the Forest
  • 2054 replies
  • November 15, 2019
buzzzoneDarkMossGreen287

jhoneber31
buzzzoneDarkMossGreen287

Tengo el mismo problema

Hi guys! Please PM me here.
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