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Synapse failed to update

  • May 5, 2021
  • 1 reply
  • 49 views
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The Razer Central says there is an update for Synapse. but every time I try and update it, it says "Update failed to complete." and I have no clue why. The weird part is once I close the error window, it will show a check mark for a bit like the update was completed and it will launch Synapse. But the update shows back up again. the connected devices are the Razer USB sound card that comes with the BlackShark V2s and a Ornata Chroma.
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      1 Reply

      Razer.Caziel
      • Razer.CazielRazer Support
      • I am the Lightbringer
      • May 5, 2021
      There are quite a lot of factors that can affect update installation. For now, try to perform a clean installation of the app to clean out obsolete and junk files by following this guide. Send me a message if the problem persists so I can help you further isolate the problem. *Thread locked to curb the conversation to PMs.
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