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Synapse install code error 142


Hi, Synapse 3 crashed so I needed to reinstall it. I perform a clean uninstall, download the RazerSynapseInstaller_V1.0.131.167 but it always gives me the 142 error even with the firewall disabled. What did I do wrong? Thanks Edit: Been having the same exact issue for the last week. Please update if you find a solution!
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4 Replies

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 22, 2020
Please indicate your OS version and if you're on a moderated network. If you're on a Windows platform, please check if you have these installed: - Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 - Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 - Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 - Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 - Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020

I have the same problem, all of the above components were installed, but I reinstalled them. As with a friend above, Synaps was already installed, but hung with the message Failed to start. Error 142 occurred after uninstalling and attempting to reinstall.

  • Author
  • 1 reply
  • June 23, 2020
I'm running Win10 pro 64 on the Razer Blade 15 advanced from 2019. All those C++ packages are already installed. I'm wired to my internet router with 190Mbps speed.
Razer.Caziel
Please indicate your OS version and if you're on a moderated network. If you're on a Windows platform, please check if you have these installed: - Microsoft Visual C++ 2012 Redistributable (x64) - 11.0.61030 - Microsoft Visual C++ 2012 Redistributable (x86) - 11.0.61030 - Microsoft Visual C++ 2013 Redistributable (x64) - 12.0.30501 - Microsoft Visual C++ 2013 Redistributable (x86) - 12.0.30501 - Microsoft Visual C++ 2017 Redistributable (x64) - 14.13.26020 - Microsoft Visual C++ 2017 Redistributable (x86) - 14.13.26020

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • June 23, 2020
@SHELLeasyOchre516 @xnhn00 Please send me your System and Application logs from the Windows Event Viewer via PM. It would be best that we have our Software Team further isolate the issue. *Locking the thread to curb the conversations to PMs.

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