Synapse Keep Asking password at boot again and again and again and again | Razer Insider
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Synapse Keep Asking password at boot again and again and again and again

  • 10 November 2019
  • 5 replies
  • 49 views
...and again and every day for every boot



How do you turn all this OFF and stop asking for login/password each time i turn on my computer ?

I dont mind all those razer stuff, only want the LED doing what i tell them to do and that's all!



NOTHING works until i log in, and it REQUIRE an internet connection each time i boot up.

FAQ Says, quote:

Can I use Synapse 3 when I am not connected to the internet?

Yes, you can use Razer Synapse 3 without any internet connectivity provided that you have a previous session that has been logged in with your Razer ID.




What does that mean ?

If i have to be connected to Internet each time i boot up to get a "session with RAZER ID" whathever it could be, then you actually NEED an Internet connection to have it working, and this blablabla is bullshit.



This Software is horrible
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5 Replies

R
Userlevel 6
Hi there! Are you still having the same issue? Have you tried reinstalling Synapse to see if the same issue persists?
D
Hi,
Thanks for your concern
Actually, the software reinstalled himself (auto update i think?) on saturday november 30th, but with no luck.
I still have to reenter my password at each boot.
Here is a screenshot of the window i get each time i boot:
https://ibb.co/M7R4Y16

My keyboard and mouse doesn't have their correct RGB profile until i enter my password and hit Connect

Is there something i can do to stop this?
Can't it store my credentials inside my local computer and stop asking for them ?
Or can't it just uses local RGB profiles and only ask me for online when it needs to ?
V
Hi! I have totally the same problem, Blackwidow Elite buyed 2 days ago. Win 7 SP1, all last updates. Tried to reinstall Synapse by default, tried with manual registry full cleaning, tried to delay startup loading for few minutes by software instruments and so on - no result. All that I get - is the f***ed password request on every boot...
Hey, Razer? Can I open RMA procedure by this issue to return keyboard to seller? It's very annoing issue, and I think now, after two days of useless troubleshooting, that my old Logitech 910 is the best choice... 😞
V
Also tried now to grant all permission to razer soft in win embedded firewall. Also tried to work totally offline, disabling all eth interfaces. Nothing helps - have succesful autorization when enterd password, but after reboot I get the same window again with invitation to select saved login and requiring for password after select...
R
Userlevel 6
dricks2222
Hi,
Thanks for your concern
Actually, the software reinstalled himself (auto update i think?) on saturday november 30th, but with no luck.
I still have to reenter my password at each boot.
Here is a screenshot of the window i get each time i boot:
https://ibb.co/M7R4Y16

My keyboard and mouse doesn't have their correct RGB profile until i enter my password and hit Connect

Is there something i can do to stop this?
Can't it store my credentials inside my local computer and stop asking for them ?
Or can't it just uses local RGB profiles and only ask me for online when it needs to ?

VenetianRedreview579
Hi! I have totally the same problem, Blackwidow Elite buyed 2 days ago. Win 7 SP1, all last updates. Tried to reinstall Synapse by default, tried with manual registry full cleaning, tried to delay startup loading for few minutes by software instruments and so on - no result. All that I get - is the f***ed password request on every boot...
Hey, Razer? Can I open RMA procedure by this issue to return keyboard to seller? It's very annoing issue, and I think now, after two days of useless troubleshooting, that my old Logitech 910 is the best choice... :slightly_sad:


Hi there! Please PM me the version number of Synapse. I'll take it from there.
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