Synapse Legacy 2.21 reverts to default bindings | Razer Insider
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Synapse Legacy 2.21 reverts to default bindings


As the title says, Synapse Legacy 2.21 reverts back to default key bindings even though the profile shows my correct gaming profile as well as the correct keys when I mouse over them. I was told that because I am using the older Razer Nostromo and not the newest devices I have to use Legacy Synapse. When I first boot up system and go into game (usually Warcraft) the Nostromo and Death Adder both have the correct key bindings. Randomly it will stop doing those and revert back to default keys. This seems to be random as it normally happens 0-2 times per day, except for today, it has done it 4 or 5 times in the past 2 hours. I've seen posts in reddit but the solutions proposed did not work for me. I have tried binding profiles to a specific game as well as no binding and just select it. When it happens, I try to unplug and plug devices back in the same as well as different usb ports. I currently have each device connected directly to my laptop using Windows 10 64 bit. I was using a hub for mouse, Nostromo, speakers, keyboard, etc.. and thought that may have been the problem. If anything, it happens more now that I am connected directly. The only fix once it happens seems to be to exit game and reboot entire system. I currently have a support ticket open but thought to post here as well, maybe someone has a better fix than what I'm currently doing.
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3 Replies

  • Guardian of the Forest
  • 2054 replies
  • January 13, 2020
Hi there! Please PM me the case number. I'll take a look.

  • Author
  • 1 reply
  • January 14, 2020
The most recent event happened yesterday but I was able to recover this time. It happened in the middle of a game, fortunately I was in a safe area. I unplugged the Nostromo, waited about 10 seconds, plugged it back in, and then went to Synapse. Synapse showed Profile1 which was the default but this time it allowed me to select the correct profile at which time it responded according to the correct key binds. Keep in mind, this is the only time it allowed me to recover without rebooting the system.

  • Guardian of the Forest
  • 2054 replies
  • January 17, 2020
Hi there! I've responded to your PM. Let's continue there.

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