El mouse prende , pero Synapse no lo reconoce y no se mueve , ya revisé la pila y los controladores, no se que puede ser
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El mouse prende , pero Synapse no lo reconoce y no se mueve , ya revisé la pila y los controladores, no se que puede ser
This translates as:
The mouse turns on, but Synapse does not recognize it and it does not move, I already checked the battery and the drivers, I don't know what it could be
Hello Justin_S02,
To isolate the issue, please try to perform the troubleshooting here. If the steps didn’t work, PM me your device serial number so I can provide other workarounds. Also, let's continue our conversation in English to avoid misunderstandings. Have a great day!
*Thread locked to curb the conversation to PMs.
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