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Synapse not recognizeing my blackshark v2 hyperspeed


JazzberryJamthinkbase219

Please help, my headset is not showing on Synapse 3, i updated the drivers for it, and googled it for the whole day, can’t find a solution.

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3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7224 replies
  • October 7, 2024

You can try doing clean Synapse reinstall:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

Also you can try new Synapse 4 software: https://www.razer.com/synapse-4


JazzberryJamthinkbase219
FiszPL wrote:

You can try doing clean Synapse reinstall:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

Also you can try new Synapse 4 software: https://www.razer.com/synapse-4

Already done clean install 3 times, and Synapse 4 is just showing Server access unavailable when i try to install it.


Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • 3224 replies
  • October 8, 2024
JazzberryJamthinkbase219 wrote:
FiszPL wrote:

You can try doing clean Synapse reinstall:

  1. Uninstall Synapse
  2. Download & run this tool: https://rzr.to/Tf53xj to remove any razer drivers/leftovers
  3. Then restart your PC
  4. After reboot install Synapse again (as administrator).

Also you can try new Synapse 4 software: https://www.razer.com/synapse-4

Already done clean install 3 times, and Synapse 4 is just showing Server access unavailable when i try to install it.

Hi JazzberryJamthinkbase219,

I replied to your PM. Please check you inbox and let’s continue from there. Thanks! 


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