I just got a Blackwidow v4 X and when using Synapse my numpad2 does not light up. It works fine when it is closed, and I didn’t have this issue on my old Razer keyboard. I have tried reinstalling, different studio settings, resetting the keyboard, different usbs, but I cannot find a fix.
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- Razer Support
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KoolGui wrote:
I just got a Blackwidow v4 X and when using Synapse my numpad2 does not light up. It works fine when it is closed, and I didn’t have this issue on my old Razer keyboard. I have tried reinstalling, different studio settings, resetting the keyboard, different usbs, but I cannot find a fix.
Hi
Have you already updated the Synapse application and try reinstalling the driver of your keyboard for further isolation? If that didn’t help, PM me the serial number so I can verify its model and help you escalate your concern to the software team for advanced resolution. Thank you!
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