I just got a Blackwidow v4 X and when using Synapse my numpad2 does not light up. It works fine when it is closed, and I didn’t have this issue on my old Razer keyboard. I have tried reinstalling, different studio settings, resetting the keyboard, different usbs, but I cannot find a fix.
Synapse one key not lighting up
Page 1 / 1
I just got a Blackwidow v4 X and when using Synapse my numpad2 does not light up. It works fine when it is closed, and I didn’t have this issue on my old Razer keyboard. I have tried reinstalling, different studio settings, resetting the keyboard, different usbs, but I cannot find a fix.
Hi
Have you already updated the Synapse application and try reinstalling the driver of your keyboard for further isolation? If that didn’t help, PM me the serial number so I can verify its model and help you escalate your concern to the software team for advanced resolution. Thank you!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.