Synapse restarting/Not restarting | Razer Insider

Synapse restarting/Not restarting

  • 18 October 2021
  • 1 reply
  • 152 views

If I leave the synapse program open on my desktop, while gaming or just doing nothing, the entire synapse program will close its self out and lose all connected devices.
It pulls me out of games and back to my desktop. Even if I am not using devices connected to synapse. Seriously not ideal for gamers.
Synapse restarts itself and the icon is in my task bar but no listed devices. I have to click the refresh circle for synapse to find devices again.
This just started on or around 10-06-21 thru 10-13-21.
It does not matter if this is an issue with windows update or your update.
It is happening.
I have been running this same rig for over a year and never had this problem.
I have not added any hardware or other software.
Win 10 build 19043.1288

just downloaded the log collector.
will run a few days of this occurrence and upload logs

This topic has been closed for comments

1 Reply

Userlevel 4
Are you using a personal computer and connected to a home network? Try isolating the behavior first by doing a clean reinstallation of your Synapse. Click this link and let me know how that goes by sending me a PM. I'll pick it up from there.




*Thread locked to curb conversation to PMs.