Synapse (v3.6) profile sync/import fail | Razer Insider
Skip to main content
Hi,

So I'm trying to sync my Naga X profiles from an old PC to the new one and it just wouldn't work. I tried both via Cloud option and via local export/import with a file - the profile shows up in the list, but has no button assignments/macros that the source had. It just shows the default 1-through-12 button assignments.

Any ideas?

Synapse is v3.6.515.51215



Thanks,

Nick
Thistlesharepoly668
Hi,

So I'm trying to sync my Naga X profiles from an old PC to the new one and it just wouldn't work. I tried both via Cloud option and via local export/import with a file - the profile shows up in the list, but has no button assignments/macros that the source had. It just shows the default 1-through-12 button assignments.

Any ideas?

Synapse is v3.6.515.51215



Thanks,

Nick




Are you logged in and using the same Razer Synapse 3.0 account? Were there any changes applied to your Razer Synapse or device before the issue? Have you tried creating a new profile and deleting the old one? Let's try to repair your Razer Synapse first. Please click this link and let me know if it helps. Should the issue persist, please send me a PM together with your Razer Synapse 3.0 logs.