Synapse Visualizer just stops | Razer Insider
Skip to main content

Synapse Visualizer just stops

  • October 27, 2020
  • 3 replies
  • 133 views
M
I have my mouse/keyboard and mouse dock all set to be reacting to the sounds on my computer. It works fine until I set the mouse on the dock and let PC go to sleep while I sleep. When I get back up and start using everything again, the keyboard sets itself to just spectrum cycling, and the mouse and dock just go black. No lights at all. If I go into synapse and start messing with the settings, I can get them to light up, but not react to the sound anymore. But this last time, I just unplugged the dock and plugged it back in and the settings are now working the way they were. Is there a fix for this, or am I just going to have to wear out my cord by unplugging and plugging back in every time I my PC goes to sleep?
    Did this topic help you find an answer to your question?
    This topic has been closed for replies.

    3 Replies

    Razer.Speedcr0ss
    MrJon1980
    I have my mouse/keyboard and mouse dock all set to be reacting to the sounds on my computer. It works fine until I set the mouse on the dock and let PC go to sleep while I sleep. When I get back up and start using everything again, the keyboard sets itself to just spectrum cycling, and the mouse and dock just go black. No lights at all. If I go into synapse and start messing with the settings, I can get them to light up, but not react to the sound anymore. But this last time, I just unplugged the dock and plugged it back in and the settings are now working the way they were. Is there a fix for this, or am I just going to have to wear out my cord by unplugging and plugging back in every time I my PC goes to sleep?
    Hi there! Thanks for posting your Razer Synapse 3.0's behavior here. Please gather your laptop's Synapse logs by following the steps here. Save it via Google Drive, then paste the link in your PM. Let's continue from there.
    M
    • MrJon1980
    • Author
    • 3 replies
    • October 27, 2020
    Not on a laptop. Never said I was on a laptop. It's a PC, as in desktop tower..... But I sent the requested info in a PM via the link above...
    Razer.Speedcr0ss
    MrJon1980
    Not on a laptop. Never said I was on a laptop. It's a PC, as in desktop tower..... But I sent the requested info in a PM via the link above...
    Roger that! I've replied to your PM. I'll wait for your follow-up.
    CookiesCookie settingsAccessibility statement

    Cookie policy

    We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

     
    Cookie settings