System Requirements? Please confirm asap | Razer Insider
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Hi Guys,



I've bought my son a Ripsaw HD, After playing about with a black / stalled obs screen for a couple of days (Worth of attempts) - On his Gaming PC I tested the card on my daughters laptop, minus a few stutter/glitches it worked perfectly, no problems, fresh from install.



After reviewing the system requirements.. Which state:



System Requirements



  • Windows 8 64-bit or higher with a free USB 3.0 port

  • Intel Core i3-6100 (or higher) for Desktop

  • Intel Core i7-4810MQ (or higher) for Laptop

  • NVIDIA GeForce GTX 660 (or higher) for Desktop

  • NVIDIA GeForce GTX 870M (or higher) for Laptop

  • 4 GB minimum (8 GB recommended)



CPUZ Advises:



CPU: AMD FX-4170

Socket AM3+ (942)



GPU: NVIDIA GeForce GTX 970



Graphic settings have been pointed to the GPU in settings / graphic performance settings. Power saving (Also tested Performance option)



And yes, Running windows 10 64 bit / USB3 ASmedia - But fails to display the capture. NOTE: In OBS (On laptop, when i add a capture, select ripsaw, it shows right away, once applied it's added to the scene no problems.



ON Gaming PC, when I add a capture, it DOES NOT show the image - it stays grey - once applied / and or custom display set - obs shows black - The red frame which should display / resize is just a single red box in the top left corner - making me think it's frozen / stalled while loading?)



And yes, tried deactivate / Activate etc - Believe me, I've tried everything logically suggested.



I may as well advise: Plenty of memory, plenty of disc space etc.. Computer runs like a dream..



Can someone please confirm that the product requires that you MUST have an intel I3 / I5 / I7 style processor?



Is this why OBS shows his chosen desktop screen, webcam etc but has a brain fart when he tries to view his capture card?



It sees the card / drop down, everything installed etc, I just need to understand if I need to upgrade his Board/CPU (bundle) to obviously give him more power but to make it possible for this device to work.



Yes I bought it off ebay - Pre owned but it's in perfect condition + after concerns it was faulty, after testing it on my daughters windows 10 Intel laptop, it worked perfectly.



Am i answering my own question or is there something I can alter to make it work at present? Or MUST it be I3 and above?



Much appreciated,

Thanks in advance,

(*Omitted)
SU3_0
Hi Guys,



I've bought my son a Ripsaw HD, After playing about with a black / stalled obs screen for a couple of days (Worth of attempts) - On his Gaming PC I tested the card on my daughters laptop, minus a few stutter/glitches it worked perfectly, no problems, fresh from install.



After reviewing the system requirements.. Which state:



System Requirements



  • Windows 8 64-bit or higher with a free USB 3.0 port

  • Intel Core i3-6100 (or higher) for Desktop

  • Intel Core i7-4810MQ (or higher) for Laptop

  • NVIDIA GeForce GTX 660 (or higher) for Desktop

  • NVIDIA GeForce GTX 870M (or higher) for Laptop

  • 4 GB minimum (8 GB recommended)



CPUZ Advises:



CPU: AMD FX-4170

Socket AM3+ (942)



GPU: NVIDIA GeForce GTX 970



Graphic settings have been pointed to the GPU in settings / graphic performance settings. Power saving (Also tested Performance option)



And yes, Running windows 10 64 bit / USB3 ASmedia - But fails to display the capture. NOTE: In OBS (On laptop, when i add a capture, select ripsaw, it shows right away, once applied it's added to the scene no problems.



ON Gaming PC, when I add a capture, it DOES NOT show the image - it stays grey - once applied / and or custom display set - obs shows black - The red frame which should display / resize is just a single red box in the top left corner - making me think it's frozen / stalled while loading?)



And yes, tried deactivate / Activate etc - Believe me, I've tried everything logically suggested.



I may as well advise: Plenty of memory, plenty of disc space etc.. Computer runs like a dream..



Can someone please confirm that the product requires that you MUST have an intel I3 / I5 / I7 style processor?



Is this why OBS shows his chosen desktop screen, webcam etc but has a brain fart when he tries to view his capture card?



It sees the card / drop down, everything installed etc, I just need to understand if I need to upgrade his Board/CPU (bundle) to obviously give him more power but to make it possible for this device to work.



Yes I bought it off ebay - Pre owned but it's in perfect condition + after concerns it was faulty, after testing it on my daughters windows 10 Intel laptop, it worked perfectly.



I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.





Am i answering my own question or is there something I can alter to make it work at present? Or MUST it be I3 and above?



Much appreciated,

Thanks in advance,

(*Omitted)




Hey SU3_0! The device requirements should be met so there's will be no issue during the video capturing. Also, ensure that Razer Ripsaw HD's firmware is updated by downloading it from its support site. I’ll be locking this thread now. Feel free to send me a PM anytime or visit our self-help options should you have other questions or concerns.
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