Tartarus driver issue with other devices. | Razer Insider
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Tartarus driver issue with other devices.

  • September 20, 2020
  • 1 reply
  • 26 views
S
Hi, This issue has carried over from a previous system and still I am unable to correct it. The issue being as soon as I plug my Tartarus in, with another controller plugged in both devices appear to not work correctly (Other device being a Thrustmaster T1600m Joystick). Video example here - . I contacted support a year or so back on a few occasions and never got a reply. This was with a different system (i7 3770k/Win 10) and different joystick (Logitech Extreme 3d). My current system (Ryzen7 3700x/Win 10). Thanks for any help in advance. Lee.
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    1 Reply

    Razer.Speedcr0ss
    Hey there! Thanks for posting your controller's behavior here. It seems like the issue happens even when its plugged to a different computer. Please send me a PM together with the following: a. Screenshot of System Information (Hit Windows+R to open the Run box. Type “msinfo32” into the “Open” field, and then hit Enter.) b. Screenshot of Windows version (Hit Windows + R. Open the Run box with then type winver) c. Screenshot of Synapse version (Click the gear/cog icon at the top right. For Synapse 3.0 d. Device's serial number. Note: Save the file via Google Drive or to any online drive account then paste the link in your PM. Let's continue from there.
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