I’ve been using Tartarus pro for over a year. This morning my synapse wasn’t working when it finally did it none of my setting were there. I downloaded them from the cloud and it’s added multiple copies. Now when I’m playing any games left and right are inverted. I’ve tried to invert the keys manually but its determined to do its own thing. any suggestions would be great as its frustrating walking off a cliff instead of going the direction I wish to go in. I’ve updated Synapse, moved to another USB port and tried to make a new profile, but nothing it working.
Question
Tartarus Pro left and right inverted
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- Razer Support
Hey there,
I understand you are having issues with your Razer Tartarus Pro. No worries, let me help you! Could you please confirm via PM if the issue persists with or without Synapse running? Also, please try a clean reinstall of your Razer Synapse through this link to help resolve the issue: How to re-install Razer Synapse on Windows
If the issue persists after performing the troubleshooting steps, please send me a PM together with your device's serial number and proof of purchase for a possible warranty claim. You can upload your proof of purchase to your Google Drive and send me the link. Make sure that the link is set the sharing settings to "Anyone with the link can view". Thank you!
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