The keyboard icon won't load in Razer Synapse 4 | Razer Insider
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Question

The keyboard icon won't load in Razer Synapse 4

  • May 14, 2025
  • 1 reply
  • 36 views

The keyboard image does not load in the Synapse 4 dashboard, and the keyboard layout does not load in the keyboard settings. How can I fix it? Screenshots are attached below. Thank you!

 

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1 Reply

Razer.Ten
  • Razer Support
  • May 15, 2025

Hey ​@F3rd3NN,

Can you perform a clean uninstall and reinstall of Synapse 4 by following the steps from this article? If the issue continues, please send me a PM with the serial number of your keyboard so I can verify it in our system and check for applicable troubleshooting steps that might address the Synapse issue you're currently experiencing.

 


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