Hello respected Razer team, I am new here and excited to start the journey together, but unfortunately I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support" Please contact me to inform you of the required information and documents and thank you very much for your cooperation
Question
THE PRODUCT IS ALREADY REGISTERED RAZER BLACKSHARK V2 X
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- Razer Support
Hi there,
There’s a high possibility that you purchased a counterfeit headset but I’ll double-check. Where did you purchase it? Let me know via PM along with your device’s serial number so I can validate it and check the registration.
*Thread locked to curb conversation to PM.
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