there was an unexpected error (Cant receive code) | Razer Insider
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Question

there was an unexpected error (Cant receive code)

  • October 28, 2024
  • 1 reply
  • 86 views

DeadGuy99

 

This topic has been closed for replies.

1 Reply

Razer.Aero
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  • Razer Support
  • October 29, 2024

Hi DeadGuy99,

I’ve responded to your PM, and verified that our Razer Gold team was able to reset your account OTP. I suggest setting up a new one to secure your Razer account by following the steps below:

1. Log in to your Razer ID account.
2. Select 2-Step Authentication under Security.
3. Enter the code sent to your Razer ID email.
4. Set up your preferred 2-factor authentication method.

Or you may enable an authenticator App for Razer ID. Here is the link for the guide. Have a good one!

*Thread locked to curb conversation to PM.