There was an unexpected error for 2FA by SMS

Question

Im having problem with this 2FA cant send the code to my phone number, i really need the steam wallet right now. This is really frustating. i have submited a ticket, still no response. i tried to contact them through live chat also no response.Edit : finally someone from livechat response my problem and it is already fixed.

Razer.Aero · Answer

Him4h3n,I'm sorry to hear about your Razer account OTP issue. Please follow the steps below and try again in 15 minutes.1. Please check if your mobile has a good internet connection. If possible, refresh or reset your network.2. Restart your machine or device.3. Sign out and Sign in to your Razer Gold Account4. Clear browsing history, including cache files and cookies5. Try using a private browser in the Private or Incognito model.If the steps did not work, you can submit a ticketor chat with customer service using Live Chat. To do this, click the green chat button located at the bottom right corner. When you connect with the team, please provide the necessary information to help reset your account's OTP.1. Registered email:2. Razer ID :3. First Name:4. Last Name:5. Birthdate:6. Mobile phone number:7. Billing address:After submitting it,PMme your ticket number so I can call their attention to your case. All the best!​​​​​​​*Thread locked to curb the conversation to PMs.

Sign up

Log in with Razer ID to create new threads and earn badges.

Welcome to Razer Insider

Log in with Razer ID to create new threads and earn badges.

Scanning file for viruses.

This file cannot be downloaded