there was unexpected error. please reload page and try again | Razer Insider
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there was unexpected error. please reload page and try again

  • 28 December 2023
  • 3 replies
  • 1706 views

roadgeoLimeGreen761

I’m facing this issue and I checked a lot of people facing same why there is no support?

 

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3 Replies

Razer.Aero
  • 2505 replies
  • December 29, 2023

Hello roadgeoLimeGreen761,

I’m sorry to hear about the issue you’re experiencing logging in to your Razer account. To isolate the problem, please try to log in on a computer and check if the same problem persists. Feel free to PM me with your email address and phone number for account verification. All the best!

*Thread locked to curb the conversation to PMs.


roadgeoLimeGreen761

Hi since few days i am facing this issue that i am trying to topup Pubg using razer gold but when i proceeed to pay i am getting unexpected error in 2-step authentication. I have attracted screenshot as well. When i use another way it asks for backup codes and for backup codes i neet same 2-step authentication. Kindly help me . It’s urgent like there’s an event in game which will expire on 30dec and i have to topup before that

(Remove email and phone number for security purposes.)


Razer.Aero
  • 2505 replies
  • December 30, 2023

Hi roadgeoLimeGreen761,

I've replied to your PM. Kindly check your inbox, and we can continue from there. Take care!

*Thread locked to encourage further discussion via PMs.


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