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Hello roadgeoLimeGreen761,

I’m sorry to hear about the issue you’re experiencing logging in to your Razer account. To isolate the problem, please try to log in on a computer and check if the same problem persists. Feel free to PM me with your email address and phone number for account verification. All the best!

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Hi since few days i am facing this issue that i am trying to topup Pubg using razer gold but when i proceeed to pay i am getting unexpected error in 2-step authentication. I have attracted screenshot as well. When i use another way it asks for backup codes and for backup codes i neet same 2-step authentication. Kindly help me . It’s urgent like there’s an event in game which will expire on 30dec and i have to topup before that

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Hi roadgeoLimeGreen761,

I've replied to your PM. Kindly check your inbox, and we can continue from there. Take care!

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