Dear raizer support service. I purchased your Razer BlackShark V2 X product — Wired Gaming Headset — Quartz Pink — FRML package, Product Code: RZ04-03240800-R3M1 Serial number: (Removed serial number for security); 11/26/2025, when trying to register a product on the website, an error was issued and a notification that this product has already been registered and there is no other way to solve this problem other than to contact you for help. I really want to use your products and I hope that you can help me solve this problem. I can provide photos and videos of my product availability. I would appreciate your help.
Question
"this product has already been registered. If you have not registered it, please contact Razer support."
This topic has been closed for replies.
- Razer Support
Hi smartbaseRoyalBlue342,
I’m here to assist you. Please send me a PM the headset’s proof of purchase so I can verify if the reseller information. Kindly upload it to Google Drive and set it to "Public" or “Anyone Who Has the Link” so we can access the file. Then share the link with us. All the best!
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