This product is already registered /problem | Razer Insider
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This product is already registered /problem

  • November 1, 2024
  • 2 replies
  • 59 views

Hello respected Razer team, I am new here and excited to start the journey together, but unfortunately I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support" Please contact me to inform you of the required information and documents and thank you very much for your cooperation 🙏🏻🙏🏻. 

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2 Replies

  • Insider Mini
  • November 1, 2024

Такая же проблема, что делать дальше!


Razer.Aero
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  • Razer Support
  • November 2, 2024

Hello respected Razer team, I am new here and excited to start the journey together, but unfortunately I had a problem while activating my black shark v2 x headphones that used to show me a message saying "This product is already registered. If you did not register it, please contact Razer Support" Please contact me to inform you of the required information and documents and thank you very much for your cooperation 🙏🏻🙏🏻. 

Hi mipo411,

I’m here to help. Please PM me with the headset serial number and the proof of purchase, or let me know the name of the store where you purchased it. I need this information to verify its model and check the reseller's details. You can upload the shareable files to any online drive account and share the link with me. All the best!

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