Hello. I have a problem activating my black shark v2 x headphones. Show’s me a message saying "This product is already registered. If you did not register it, please contact Razer Support" . i am in need of help. Thank you.
Question
This product is already registered /problem
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+1Use search icon on Insider.
It’s a common problem with counterfeits. Return, get your money back, buy directly on Razer.com
- Razer Support
Hi there,
There’s a high chance that you have purchased a fake device. I’ll double-check. Please send me a PM along with your headset’s serial number so I can validate it and check the registration.
*Thread locked to curb conversation to PM.
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