I’m having an issue where I can’t register my product to get a code for 7.1 surround sound application. There is a message saying "This product is already registered. If you did not register it, please contact Razer Support".
i need help, please,
Question
This product is already registered razer blackshark v2 x
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+1Return the product, get it from more viable source as it may be fake.
- Razer Support
Hey there,
It seems like you have purchased a counterfeit device but I can double-check. Please shoot me a message via PM along with your headset’s serial number so I can validate it and check the registration.
*Thread locked to curb conversation to PM.
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