I recently purchased the thunderbolt 4 dock chroma and it was working fine for about a month. I went to go turn on my laptop yesterday and it wasn't being charged any longer. I've tried different outlets and different cables but nothing seems to make a difference. It just will not turn on and it will not charge anything. I've submitted a support case as well, but wondering if anybody has any ideas or if I just got a lemon dock. Thanks!
Question
Thunderbolt 4 Dock Chroma - no longer powering on
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- Razer Support
Hey there,
Thank you for sharing your concern here. No worries, let me help you! Could you please send me a PM together with your case number? I'd be happy to check what's transpired with your support case and assist you accordingly. Thank you!
*Thread locked to curb conversation to PM.
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