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THX Service stops working

  • July 20, 2021
  • 1 reply
  • 164 views
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Hello, ill keep this post short: My issue is that the THXService crashes and makes it restart, wich somehow bugs the synapse software and doesnt apply the correct settings to the apps for sound. Here is the error log event: Faulting application name: THXService.exe, version: 1.0.0.1, time stamp: 0x5d81b8c9 Faulting module name: ntdll.dll, version: 10.0.19041.1110, time stamp: 0xe7a22463 Exception code: 0xc0000374 Fault offset: 0x00000000000ff259 Faulting process ID: 0x1344 Faulting application start time: 0x01d77d6ad8cd4a21 Faulting application path: C:\\Program Files (x86)\\Razer\\THXService\\Drivers\\x64\\THXService.exe Faulting module path: C:\\Windows\\SYSTEM32\\ntdll.dll Report ID: ac1b5f97-42e4-46b8-a7d2-b5174e762e07 Faulting package full name: Faulting package-relative application ID: ===================================== Fault bucket 2057873025865332327, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: THXService.exe P2: 1.0.0.1 P3: 5d81b8c9 P4: StackHash_a2e6 P5: 10.0.19041.1110 P6: e7a22463 P7: c0000374 P8: PCH_0A_FROM_ntdll+0x000000000009D974 P9: P10: ======================================== Any solutions to this app crash thing?
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    Razer.Speedcr0ss
    Oumegah
    Hello, ill keep this post short: My issue is that the THXService crashes and makes it restart, wich somehow bugs the synapse software and doesnt apply the correct settings to the apps for sound. Here is the error log event: Faulting application name: THXService.exe, version: 1.0.0.1, time stamp: 0x5d81b8c9 Faulting module name: ntdll.dll, version: 10.0.19041.1110, time stamp: 0xe7a22463 Exception code: 0xc0000374 Fault offset: 0x00000000000ff259 Faulting process ID: 0x1344 Faulting application start time: 0x01d77d6ad8cd4a21 Faulting application path: C:\\Program Files (x86)\\Razer\\THXService\\Drivers\\x64\\THXService.exe Faulting module path: C:\\Windows\\SYSTEM32\\ntdll.dll Report ID: ac1b5f97-42e4-46b8-a7d2-b5174e762e07 Faulting package full name: Faulting package-relative application ID: ===================================== Fault bucket 2057873025865332327, type 4 Event Name: APPCRASH Response: Not available Cab Id: 0 Problem signature: P1: THXService.exe P2: 1.0.0.1 P3: 5d81b8c9 P4: StackHash_a2e6 P5: 10.0.19041.1110 P6: e7a22463 P7: c0000374 P8: PCH_0A_FROM_ntdll+0x000000000009D974 P9: P10: ======================================== Any solutions to this app crash thing?
    Have you reported this to our Support Team? Also, when did the issue start? Does it happens randomly, or there's a particular activity that triggers the app to crash? Please send me a PM together with the serial of the affected devices. Let's continue our conversation privately.
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