I bought a Razer Kraken Tournament Edition last year and it came with a THX Spatial activation code, which I had activated, after factory resetting my computer though, I already lost the package and the code, so I can't really re-activate the product. Is it possible to get a new code, or is it linked to my account somehow?
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Please send me the serial number of your headset via PM, along with the email address associated with your Razer ID. I'll be needing those to verify its model and check if you have an activation code allocated to your account. Let's go from there.
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