THX spatial audio code invalid | Razer Insider
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THX spatial audio code invalid

  • September 20, 2024
  • 1 reply
  • 31 views

just received the blackshark xv2 usb headset and after intalling razer audio app.. tried entering the code from my email and its saying license code is invalid?

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1 Reply

Razer.Aero
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  • Razer Support
  • September 21, 2024

Hi technoMossGreen801,

Please send me a PM with the headset's serial number and the email address linked to your device. It would be great if you could also share a screenshot of the error so I can investigate and provide a resolution. Please save and share the files via any online drive account here. I look forward to hearing from you soon!

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