THX Spatial Audio: Razer AppEngine gave me an automatic name and won't let me change it...

Topic. As soon as I started THX Spatial Audio, it gave me the name "Sagetechnoheaven536" without even asking me for any input. I clicked and changed the name here on the account profile to what I want, NeonCrimsonSkye, but it refuses to change on my computer, creating a conflict where it thinks I have one name when I actually have another. All sound stopped on my computer, so I'm now wondering if the name conflict is causing it. Can you please fix this so that it is NeonCrimsonSkye everywhere? I even based it on my Google, which is NeonCrimsonSkye, and Synapse has my name as NeonCrimsonSkye as well, but THX Spatial Audio seems to assign a random name without user input and I need that changed else I can't use this software as there is no way for me to use or remember a name given to me rather than chosen and it conflicts with my existing information. This must be changed.