THX Spatial setup bug. | Razer Insider

THX Spatial setup bug.

  • 3 September 2020
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If this has been covered I apologise.

I received my new Razer Kraken X Light today with the code for the 7.1 surround sound. Everything installed and worked fine. I then got a popup giving me 50% off the THX upgrade.

After deleting the 7.1 installation I installed the THX software but after installation it has a bug, it will not let me select THX on the installation setup screen as it has a box blocking the selection highlighted, SETUP, select the output device that you would like to apply THX Spatial audio to. There is a box that is dimmed underneath, DONE, cannot select it. At the bottom of the box it says 2/2, please see screen shot.

I have uninstalled all the software and reinstalled it and the same happens all the time even after system restart.

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