"THX Spatial - Synapse" has no sound
Hi, I just got the Razer Nari Essential. I plugged it in, installed Synapse, and turned on THX Spatial Audio in Synapse. Razer Nari Essential is the default playback device. I tried playing Valorant and Apex Legends, and it sounds good, but I can't tell if the THX Spatial Audio is working or if it's just stereo. They also don't show up in Synapse, so I can't change the output from Stereo to Surround Sound. When I try to calibrate, it just sounds like stereo.
So in Synapse it says to "Select THX Spatial Audio as your default playback device for the best audio experience," so I changed my default to THX Spatial Audio and no sound comes out. The green bar is lighting up in volume mixer, playback devices, etc, but I don't hear anything coming out of my headphones (or my speakers). Valorant does show up in the app though, and I can change the output in the app, but there's still no sound. If I change it back to Razer Nari Essential the sound works again, but Valorant disappears from Synapse.
How do I fix this? I want THX Spatial Audio to work, that's why I bought the headphones. I looked it up for the past few hours but I couldn't find anything that fixed it. I tried:
- restarting
- reinstalling Synapse (2-3x, using CCleaner, cleaned registry as well)
- plugging in Nari receiver to USB 2.0
- enabled Internal AUX Jack (THX Spatial - Synapse) in playback devices
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