The spring-loaded magnet that opens and closes the glass door is not working anymore. It is stuck in the close position and will not push out. Is there any way to order a new part to fix the issue that I am having with the door locking mechanism?
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Hi DaKnight332,
Please PM me your Razer Tomahawk serial number and proof of purchase so I can check for possible replacement options. I would appreciate it if you could share a sample recording showing the issue for our team’s visibility. Save the shareable files via any online drive account listed here. I hope to hear from you soon.
*Thread locked to curb the conversation to PMs.
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